Frequently asked questions

Yes. Winter Spin Club is 100% free to play. There are no purchases, no subscriptions, and no upgrades. All three games run in your browser using virtual coins only.

No. There are no real prizes, no cash, and no rewards of any kind. Virtual coins cannot be sold, exchanged, or redeemed for anything of value. The site is for entertainment only.

Our games are intended for adults. On your first visit we ask you to confirm you are at least 19 years old (or the age of majority in your province or territory). Your confirmation is stored privately in your browser.

Coin balances are saved in your browser's local storage. They are not sent to any server. If you clear local storage or use a different browser or device, your balances will reset.

If your balance is low, the 'Claim daily coins' button will top you up with a free virtual coin bundle. You can also use the 'Reset balance' button at any time.

No. There is no registration, login, password or wallet on the site. You can play any game right away after confirming your age.

Yes. The site is responsive and the games are built to work in any modern mobile browser, including phones and tablets.

Yes. Card deals, reel spins and wheel landings are produced by random number generation in your browser. Outcomes are entirely for fun and are not connected to anything outside the page.

Send an email to support@winterspinclub.com describing the issue, the game you were playing, and what device or browser you used. We respond as quickly as we can.

Please take a break and visit our Responsible Play page. It lists Canadian support resources you can reach out to. Free social games can still take up your time — being mindful matters.